Frequently Asked

Yes. Every timepiece is independently evaluated by specialists and guaranteed genuine. If it isn't right, it isn't here.

It means we can source that reference quickly through our trusted global network. A 10% fully refundable deposit initiates the search, most pieces are secured within 24–72 business hours, and you approve the exact watch before paying the balance.

Reach out — we're relationship-first. Call or text us and we'll talk through pricing, trades, and options.

Start on our Sell or Trade pages, or send an inquiry. We provide a fair, market-based valuation and a secure, fully insured process.

Always. Complimentary, fully insured, expedited U.S. shipping is included, shipped discreetly to a secure hold location with adult signature and valid ID required on delivery.

Every watch is backed by a 48-hour inspection period from delivery. See our full Return Policy for conditions; sourced-to-order pieces are final sale.

Bank wire, Zelle, credit card (+4% processing fee), and escrow (+5% processing fee).

On a case-by-case basis. Contact our concierge team to confirm eligibility, carrier availability, and transit windows.